Below you will find answers to common questions about our products, services and website. For further assistance please contact us.
What shows will you be attending?
We continuously update the Events Calendar on our website. Please contact us with any questions.
Can I Pre-Order?
Pre-orders are always best. You can Pre-order to pick up at any show or Pre-order for the new season. Please contact us with any questions.
How can I get my shop listed on your find a location Page?
If you purchase from us and stock our items and don’t see your farm listed please contact us to be added to our shop locations page.
How long does it take to receive an order?
Order deliveries can vary. Many items are handmade and have to be shipped in from Peru so orders may sometimes take additional time to arrive. Any further questions please contact us.
Can I return an item?
If you receive an item and there are any problems please contact us. We will arrange for a return.
Will you ship to another location / drop ship?
At certain times we can ship to other locations. Please contact us for further details.
What is the best phone number to call to place an order?
To place an order by phone please call (412) 583-2123 or (724) 203-4342.
Can I order special larger sizes or special smaller sizes?
Yes special orders are available, additional time is required. Please contact us directly for further information.
Can I order special colors?
Special colors are available for certain items. Please contact us for more information.
Can I pick up items at your showroom / inventory location?
We are available at our showroom by appointment and item selection and pick up are always available. Please contact us to make an appointment.
Do you offer special start-up packages for new opening stores?
We do put together special packages for start-up stores. Please contact us for further information.